Shipping Returns Warranty
Enduristan Vietnam is a Saigon based store. Once your order is made, our team will contact you to reconfirm the order including details about payment, delivery process and other notice related to your purchase. For the available products, shipping within Vietnam takes 1-3 days depends on location and payment method.
VIETNAM RETURNS (FOR UNWANTED ITEMS)
If you ordered from us here on this website and want to return an item, please contact us first via the Contact Us page providing your order details and reason for return.
Depends on products, you can still return unwanted within 3 days from receiving.
Unwanted items can be returned providing they are brand new, unused, with original packaging and tags.
Returning an unwanted item is done at your own cost and will need to be sent to our address in Vietnam.
Please contact us before returning an item so we can issue you with a confirmation number. If you return a item without a confirmation number, your return will not be processed.
VIETNAM WARRANTY CLAIMS
Enduristan is proudly committed to first quality concerning design, manufacture and used materials of their products.
Enduristan products are guaranteed for 5 years against defects in materials and manufacture.
Our 5-year warranty is for defects at time of production and does not include general wear and tear or mistreatment of the products.
Our 5-year warranty does not cover crash damage, i.e damage to products caused as a result of a crash.
If ordered from us here at Enduristan.vn, please contact us with any warranty claim you may have by using the contact us page on this website. If your item is found to be faulty then Enduristan will repair or issue a new item under warranty.
If you ordered from a dealer rather than Enduristan Vietnam, please contact the dealer you purchased your items from.